What's included in each plan?
Every plan includes the full Booking platform with zero per-cover fees, SMS & email confirmations, KDS, Smart Comms, and dine-in management. Professional adds POS, all AI features, marketing, loyalty, and full inventory. Enterprise adds multi-location management and white-label booking.
Is there a free trial?
Yes — every new account gets 14 days free on any plan. $0 due today, and you can cancel anytime before day 15.
Will the price go up?
No. These are our prices, not an introductory rate. If that ever changes, customers will hear it from us first.
Do you negotiate, or offer discounts?
No. These are our prices, published on this page, and they are the same for everyone. The only variation is annual billing, which is also published.
Are there per-cover or per-reservation fees?
Never. Zero fees on every plan. Your monthly subscription covers everything.
Do I need special hardware?
No. TableFlow runs on any modern browser, iPad, Android tablet, or computer. Use what you already own.
Do you help us get started?
Absolutely — and it's all free. Join our weekly live Getting Started webinar (30 min, every week), watch our step-by-step video guides anytime, or just ask Flow, our built-in assistant. Setup usually takes minutes.
Can I switch plans?
Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle.
Is there a contract?
No. Month-to-month billing. Cancel anytime with no penalty. Annual billing is available for a 2-month discount.
What languages are supported?
English, French, Spanish, Portuguese, German and Japanese — 6 languages across admin, widget, emails, and KDS.
How does pricing work for international customers?
All prices are in Canadian Dollars (CAD). Your card is charged in your local currency — converted automatically.
Can I import my existing menu?
Yes. Take a photo, upload a PDF or image, or enter it with the visual menu editor. AI processes it in minutes.
What about SMS?
All plans include SMS confirmations and reminders. Marketing campaigns are email-only today — we don't offer SMS marketing, and we'd rather say so than have you find out after signing up.
Do you integrate with my existing POS?
Enterprise includes integrations with leading POS systems via API. Professional includes TableFlow's built-in POS.
How do I cancel?
Settings → Subscription → Cancel. No phone calls, no retention teams, no penalties.
Does TableFlow meet EU accessibility (EAA) requirements?
TableFlow is built to WCAG 2.2 AA and EN 301 549, and we publish a full accessibility statement and self-audit. The European Accessibility Act has been in force since June 28, 2025 — so accessible software matters for any restaurant serving EU guests online.
Can I switch from my current system?
Yes. No contracts, keep the devices you already own, and we help you migrate your menu and core data. Set-up is designed to be done in a day.
How are tips handled for Canadian payroll?
TableFlow classifies card tips as controlled and cash as direct (CRA rules), distributes them by pool or tip-out, and exports a payout report for payroll.
Which payment processors can I use?
Bring your own: all the major processors — each with separate test and live keys. No forced gateway, no lock-in.
Built to be trusted from day one.
No per-cover fees, bank-grade security, and a platform that works in your language. Be one of our founding restaurants.